Privacy Policy

Last Updated: Oct 2, 2025

This Privacy Policy applies to FalconLINK (the "Application") operated by ABM Group.

1. Introduction

At ABM Group ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. By registering, accessing, or using the Application, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data in accordance with this Policy and applicable laws.

We comply with the laws of the Republic of Indonesia, including the Personal Data Protection Law No. 27 of 2022, and align with international standards such as the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We collect personal data in several ways:

  • Information you provide directly: name, email, phone number, national identity number (NIK/KTP), tax ID (NPWP), login details, profile information, uploaded content, and communications with us.
  • Information collected automatically: device type, IP address, operating system, browser details, app usage logs, crash reports, and session data.
  • Location information: precise or approximate location, if you choose to share it.
  • Information from third parties: for example, if you sign in with Google, Facebook, or other integrations.

3. How We Use Your Information

We use your personal data to:

  • Operate and provide the core services of the Application.
  • Create and manage your account.
  • Personalize your experience and improve usability.
  • Communicate with you about updates and issues.
  • Ensure security, prevent fraud, and protect the integrity of our systems.
  • Analyze usage trends, fix problems, and improve features.
  • Comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell or rent your personal data. We only share it in these situations:

  • With service providers: who help us operate the Application (e.g., payroll processors, cloud hosting providers, IT support), all bound by strict confidentiality and data processing agreements.
  • With affiliates: with other companies within the ABM Group for administrative and reporting purposes, under strict internal privacy measures.
  • With authorities: if required by law or valid legal process.
  • During business transfers: such as mergers or acquisitions.
  • With your explicit consent: where you agree to share it with third parties.

5. International Transfers

If your data is processed outside Indonesia, we ensure that adequate protections are in place, such as contractual safeguards or compliance with recognized data protection standards.

6. Data Retention

We keep your personal data only as long as necessary for the purposes described in this Policy or as required by law. In most cases, data is retained for at least five (5) years. After that, it will be securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Know what data we hold about you.
  • Access and receive a copy of your data.
  • Correct or update inaccurate information.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to certain types of processing.
  • Request your data in a portable format.
  • Withdraw your consent at any time.
  • File a complaint with the relevant authority if your rights are violated.

To exercise your rights, please contact us using the details provided below.

8. Keeping Your Data Safe

We implement robust technical and organizational measures—including encryption, secure server infrastructure, and strict access controls—to protect your data against unauthorized access, loss, or misuse. We continuously monitor and enhance our security practices.

9. Children’s Privacy

The Application is not intended for children under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the Application or by email. Please review this Policy periodically to stay informed.

11. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the Republic of Indonesia. Any disputes arising from this Policy will be resolved under the jurisdiction of the South Jakarta District Court.

12. Contact Us

If you have questions, concerns, or requests regarding your personal data, please reach out to us: